Claims Manager – Personal Injury Law Firm
📍 El Paso, TX | Full-Time | In-Office Position (No Remote Work)
Position Summary
We are seeking an experienced Claims Manager to oversee the handling of personal injury claims from intake through settlement. This position works closely with attorneys, case managers, medical providers, and insurance companies to ensure claims are handled efficiently and strategically to maximize case value.
This is a full-time, in-office leadership role requiring daily collaboration with attorneys and staff.
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Responsibilities
• Manage and oversee personal injury claims, including auto accidents, trucking accidents, and premises liability cases
• Review case files to evaluate liability, damages, and settlement value
• Develop claim strategies with attorneys to maximize recovery for clients
• Supervise claims staff, including case managers and legal assistants
• Prepare and review demand packages, including medical summaries and billing analysis
• Negotiate with insurance adjusters and defense counsel
• Maintain accurate case documentation in the firm’s case management system
• Communicate regularly with clients regarding case progress and settlement offers
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Qualifications
• 5+ years of experience in personal injury claims handling, insurance adjusting, or pre-litigation case management
• Experience negotiating bodily injury claims with insurance companies
• Strong knowledge of personal injury claims and settlement processes
• Leadership or supervisory experience preferred
• Ability to review medical records and billing documentation
• Experience with legal case management software preferred
• Bilingual (English/Spanish) strongly preferred or required
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Additional Requirements
• Must be eligible to obtain a Notary Public commission in Texas or New Mexico
• Ability to notarize settlement agreements, affidavits, and legal documentation
• Position requires working in-office. Remote or hybrid work is not available.
⸻
Ideal Candidates May Come From
• Personal injury law firms
• Insurance companies handling bodily injury claims
• Pre-litigation departments
Insurance adjusters with bodily injury claim negotiation experience are strongly encouraged to apply.
⸻
Schedule
Full-Time | Monday – Friday | In Office
⸻
💡 One more thing that works extremely well in El Paso postings:
Add this one sentence near the top:
“Because many of our clients are Spanish-speaking, bilingual candidates are highly valued.”
This attracts higher-quality bilingual professionals instead of basic translators.
⸻
📍 El Paso, TX | Full-Time | In-Office Position (No Remote Work)
Position Summary
We are seeking an experienced Claims Manager to oversee the handling of personal injury claims from intake through settlement. This position works closely with attorneys, case managers, medical providers, and insurance companies to ensure claims are handled efficiently and strategically to maximize case value.
This is a full-time, in-office leadership role requiring daily collaboration with attorneys and staff.
⸻
Responsibilities
• Manage and oversee personal injury claims, including auto accidents, trucking accidents, and premises liability cases
• Review case files to evaluate liability, damages, and settlement value
• Develop claim strategies with attorneys to maximize recovery for clients
• Supervise claims staff, including case managers and legal assistants
• Prepare and review demand packages, including medical summaries and billing analysis
• Negotiate with insurance adjusters and defense counsel
• Maintain accurate case documentation in the firm’s case management system
• Communicate regularly with clients regarding case progress and settlement offers
⸻
Qualifications
• 5+ years of experience in personal injury claims handling, insurance adjusting, or pre-litigation case management
• Experience negotiating bodily injury claims with insurance companies
• Strong knowledge of personal injury claims and settlement processes
• Leadership or supervisory experience preferred
• Ability to review medical records and billing documentation
• Experience with legal case management software preferred
• Bilingual (English/Spanish) strongly preferred or required
⸻
Additional Requirements
• Must be eligible to obtain a Notary Public commission in Texas or New Mexico
• Ability to notarize settlement agreements, affidavits, and legal documentation
• Position requires working in-office. Remote or hybrid work is not available.
⸻
Ideal Candidates May Come From
• Personal injury law firms
• Insurance companies handling bodily injury claims
• Pre-litigation departments
Insurance adjusters with bodily injury claim negotiation experience are strongly encouraged to apply.
⸻
Schedule
Full-Time | Monday – Friday | In Office
⸻
💡 One more thing that works extremely well in El Paso postings:
Add this one sentence near the top:
“Because many of our clients are Spanish-speaking, bilingual candidates are highly valued.”
This attracts higher-quality bilingual professionals instead of basic translators.
⸻
Compensation: $45,000.00 - $80,000.00 per year
Firm Overview
If you have been in an accident caused by someone else’s negligence, it is only fair that you receive full and fair compensation for your medical bills, lost earnings and all other damages that you are entitled to receive from the matter. You hope the insurance company responsible for covering the negligent party will step up and offer you fair money damages, but you may have already learned that insurance adjusters are paid to keep their settlements low. It doesn’t make them bad people. It is the way our system of paying insurance claims works in Texas and New Mexico.
The Ruhmann Law Firm was opened with a single philosophy: People deserve a voice for justice. Too often, the plaintiffs’ voice is drowned out by insurance companies that can afford teams of defense lawyers, downplaying the severity of the injury, blaming the victim for shared responsibility, and putting their own spin on the facts. Standing up for yourself in our adversarial system of civil litigation is nearly impossible without the strength and commitment of an experienced, knowledgeable trial lawyer.
We work directly with each client throughout the case, remaining responsive to his or her needs and concerns, and remaining approachable and personable throughout. After all, your case is about you. As a client of our firm, you deserve the highest levels of personal service and attention.
(if you already have a resume on Indeed)
